Terms & Conditions

Last update:

Sunday, October 26, 2025

Terms of Service — WAV-waysta (Pty) Ltd

(Effective Date: September 26, 2025)

Introduction
- These Terms govern your use of products and services from WAV-waysta (Pty) Ltd (“WAV-waysta”, “we”, “our”, “us”), including but not limited to AI-powered chatbots, automated workflows, and website development (“Services”).
- By engaging our Services, you (“Client”) agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
Scope of Services
- WAV-waysta provides tailored digital solutions, which may include:
  - Development and integration of AI chatbots and workflow automations.
  - Design and development of websites and web systems.
  - Ongoing maintenance, consulting, and optimization.
- Specific deliverables, timelines, and pricing will be detailed in a written proposal, quotation, or agreement.
- No guarantee of full compatibility with every third-party platform unless stated in writing.
Client Responsibilities
- Provide accurate and complete information required for project execution.
- Obtain necessary permissions/licenses for materials (text, images, data, etc.).
- Use Services for lawful business purposes, complying with all regulations, including POPIA.
- Not to resell, sublicense, or redistribute solutions without written consent.
Payments
- All payment terms and costs will be communicated and agreed upon before starting.
- A deposit may be required.
- Unless otherwise stated, invoices are due within 30 calendar days.
- Late payments may incur interest as per South African law.
- WAV-waysta may suspend/terminate work for overdue accounts.
Intellectual Property
- WAV-waysta retains ownership of proprietary frameworks, templates, tools, and code.
- Client retains ownership of their content, branding, trademarks, and data provided.
- Upon full payment, WAV-waysta grants the Client a non-exclusive, perpetual license to use final deliverables for internal business.
- Reuse, resale, or redistribution of WAV-waysta’s code or designs without permission is strictly prohibited.
Data Protection & Privacy
- Only minimal client info is collected for communication and delivery (name, company, email, phone).
- No access to, storage of, or processing end-user data unless agreed in writing.
- No use of client data for AI model training without written Client consent.
- Full Privacy Policy forms part of these Terms: https://www.wav-waysta.online/privacy-policy
Third-Party Services
- WAV-waysta may use/integrate third-party systems (Google Cloud, OpenAI APIs, hosting, CRMs).
- Cannot guarantee the performance/uptime of external services.
- Clients are responsible for their own third-party accounts and licenses unless otherwise agreed.
Limitation of Liability
- WAV-waysta is not liable for indirect, incidental, or consequential losses (e.g., loss of revenue, profits, data, or business).
- Total liability is limited to fees paid by the Client for the specific project.
- Services may depend on third-party systems outside WAV-waysta’s control.
Termination
- Either party may terminate the engagement with written notice if the other breaches these Terms and fails to remedy within a reasonable period.
- On termination:
  - Client remains responsible for payment of completed/approved work.
  - WAV-waysta will deliver all materials up to termination once fees are paid.
Governing Law & Jurisdiction
- These Terms are governed by the laws of the Republic of South Africa.
- Any disputes are under the exclusive jurisdiction of the South African courts.
Amendments to Terms
- WAV-waysta may amend/update these Terms at any time.
- Updates are effective upon publishing on the website or direct communication to clients.
- Continued use constitutes acceptance of revised Terms.
Contact Information
- WAV-waysta (Pty) Ltd
- Registration Number: 2025/800428/07
- Email: info@wav-waysta.net
- Founder & Director: Neo Sibonga-konke Siwela
- Jurisdiction: Republic of South Africa